Shipping & Handling

We’re so excited to get your ubuntumini order to you! Here’s everything you need to know about how we ship and handle your pieces.

Processing Time
All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays). Please note that orders placed after 11 AM GMT+8 or on weekends will be processed the next business day.

Shipping Destinations
We currently ship internationally to over 30 countries, including most regions in North America, Europe, Australia, and parts of Asia.

Shipping Methods & Costs

Standard Shipping: 5–12 business days | $9.99 USD

Express Shipping: 3–7 business days | $19.99 USD

Prices may vary slightly depending on your location. You’ll see the exact shipping cost at checkout based on your address.

Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number and a link to follow your package’s journey.

Delivery Times
Please note that delivery times are estimates and may be affected by holidays, weather, or customs processing. While most orders arrive on time, occasional delays can happen that are outside of our control.

Customs & Import Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the product or shipping cost. For more details, check with your local customs office.

Missing or Damaged Package?
If your order hasn’t arrived within the estimated timeframe or appears damaged, please contact us at ubuntumini01@outlook.com. We’ll do everything we can to help resolve the issue.

Thank you for choosing ubuntumini — we can’t wait for you to wear your story!